V/s Local Mechanic-Both have their own positives
1.Most Local Mechanics don't ask you to leave the premises of service bay.While ASS
have stringent rules to keep customers out of service bay(Unless if one is in good company with ASS
staff they will also allow)
mostly use appropriate equipments for works,while Local Mechanics will do in conventional styles.
3.Almost 90% of work can be done within ASS
itself,while in local mechanic stations,Wheel Alignment,etc is to be done outside.
4.Part Swapping can take place in both cases,but if we can see the whole service (in Local workshop),part swapping can be prevented to certain extent.
5.Labour charges are mostly high in ASS
6.VAT are also included in Bill in ASS
In Trivandrum,I gave my wagon r for service in Automotif-Sasthamangalam.
Only first 3 services were done in Maruti Authorised service station.For past 10 years,no problem with car,only 3 years back a issue cropped with Power steering sensor board,which was replaced ny Automotif itself.
Other than that no problem with car.
Automotif doesn't have a wash area and wheel alignment equipments,we can request them to do it,they will do it mostly in Travancore wheels club,wash near Travancore wheels club.
Wash usually complimentary.
The service station-Chief Mechanic -Mr.Jeevan(Owner too),is qualified mechanic,expert with marutis,and is very honest in dealings.
He provides roadside assistance also in case of emegencies.